PRIVACY & THE CORPORATE SECTOR
The Road Ahead:
Private Practices or Legislation?

WHEN: June 2, 1997 - 9am - 4:30pm

WHERE: Metro Toronto Convention Centre

COST: $595 (plus $41.65 GST) = $636.65 if registered by April 30, 1997

$650 (plus $45.50 GST) = $695.50 if registered after April 30, 1997

WHY YOU SHOULD ATTEND

Privacy has become a major issue in Canadian society. The Minister of Justice announced in September, 1996, that the Federal Government would enact privacy legislation to cover the private sector by the year 2000 at the latest. The Canadian Standards Association recently issued Standard Q830 - A Model Code for the Protection of Personal Information. Public opinion polls have shown the majority of the public is increasingly concerned about the privacy of their personal information. The province of Quebec enacted a privacy law in 1993 that covers the private sector in the province.

These developments are all having a significant impact on businesses and corporations alike. It is crucial, with these new and developing privacy environments, to be aware of what is going on.

OBJECTIVES

• To assess the depth of the privacy issues in Canada and solutions proposed to specific problems.

• To convey why privacy is important to the private sector.

• To demonstrate that good privacy policy generates administrative efficiency, as well as consumer confidence, by averting the concerns of clients anxious about how their personal information is being amassed, shared and used by organizations.

• To explore various mechanisms whereby privacy protections will be implemented.

• To discuss current topics where privacy issues might arise, such as employee records, electronic monitoring, data sharing, data warehousing, the Internet and new technologies.

• To analyze the impact the EC Data Protection Directive will have on trade between Canada and the member countries of the EEC. The Directive has requirements that the flow of personal data from European countries to countries without adequate privacy protections can be prevented. What will this cost your company?

• Will privacy legislation be enacted? Is this the route to take or can corporations develop their own effective policies? What measures have some corporations already taken?

• Can your company afford not to be informed about these privacy initiatives?

This seminar will give you an understanding of the state of privacy in Canada, the specific concerns citizens are expressing about why they feel their privacy is being threatened and ways to implement policies your corporation can develop to deal with these problems.

PROGRAM:

9:00 a.m. CONFERENCE OPENS

INTRODUCTION:

J. Anne Lamont, Vice Presedent, External and Government Affairs,
Royal Bank of Canada

KEYNOTE SPEAKER:

Bruce Phillips, Federal Privacy Commissioner of Canada
"Privacy: A Case for Legislation"

10:30 a.m. - 12 noon PANEL: How We Implement Privacy: A Corporate Perspective

Chair: Thomas B. Riley, President, Riley Information Services Inc., Toronto

Speakers: W. P. (Peter) Cullen, Senior Manager, Quality and Customer Loyalty, Royal Bank of Canada

Dr. George J. Tomko, Chairman, Mytec Technologies, Toronto

Marco Brunato, Lead Auditor, Privacy Specialist, QMI - A Division of Canadian Standards Association

This panel will outline how specific measures are applied to a corporation and what policies and technologies can be applied to protect personal information. Can a good privacy policy generate administrative efficiency and consumer confidence?

12 noon - 1:30 p.m. KEYNOTE LUNCHEON SPEAKER:

Malcolm Norris, European Privacy Commissioner

"The Impact of the EC Data Protection Directive on Trade"
What does this Directive mean to Canadian corporations?
It comes into effect in 1998; if your company does business in Europe,
what do you need to do to prepare?

1:30 p.m. - 3:00 p.m. PANEL: Data Warehousing, Data Mining and Privacy

Chair: Frank White, White and Associates, Toronto

Speakers: John Rollock, Industry Executive for Government, IBM Canada Ltd.

Brian Foran, Director, Issues Management and Assessment, Office of the Federal Privacy Commissioner

Cal Rosen, Director, Data Warehouse, Business Consulting, NCR Canada Ltd.

Data Warehousing and Data Mining are new techniques that use information to plan strategically and to develop new markets and sales. When personal information is used, it is used for a purpose that differs from that of the original collection of the information. With possible national and international privacy laws and standards on the horizon, what privacy issues should your company know about?

3:15 p.m. - 4:30 p.m. PANEL: Privacy in the Workplace

Chair / Speaker: Robert Ellis-Smith, Publisher, Privacy Journal, USA

Speakers: Anne Coles, Analyst, Regulatory Affairs, Telus Communications, Alberta

Charles Black, Senior Advisor, Insurance Operations, Canadian Life and Health Insurance Association Inc.

Handling of personnel records, email, employee grievances and work station monitoring are just a few of the issues to be discussed and debated at this session.

NOTE: All sessions will allow for questions and discussion from delegates.

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For Information or to Register: Call: 416-593-7352 Fax: 416-593-0249 Email: info@rileyis.com

NOTE: The Crowne Plaza Toronto Centre is offering a special rate of $149.95 per night for a single/double

room for seminar delegates. Please make reservations by calling the hotel directly at 800-422-7969 and referring to the special rate undr Privacy and the Corporate sector.

Cancellation with full refund allowable up to three weeks before the conference, less $50 administration fee, or send replacement delegate.

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