Produced by:
Riley Information Services Inc.
Sponsored by:
National Research Council of Canada
Co-Sponsored by:
National Archives of Canada and SCOAP
When: June 10, 1999
Where: National Research Council of Canada
Montreal Road Campus
Building M-55, Room 253 Institute for Scientific and Technical Information (CISTI)
Ottawa, Ontario
[The CISTI building is located at the Corner of Blair Road and Montreal Road in the east end of Ottawa.
By bus - #2, #190 provide service. By car - From the Queensway, take the Blair Road exit and go north. The first NRC turn leads to the back of the building. People can park there but would have to reach the front of the building and sign in. The second NRC turn is best - CISTI is a 7 story building visible on the left.
Note: Visitors to M-55 must enter using the front doors of the building and must sign in, registering their vehicles.
Parking is free but the space in the visitor's lot and around the circle is limited. Additional parking is available at the back of M-55 (between M-55 and M-50 or between M-55 and M-54) but people would then have to go up the hill, around the building and enter the main doors of M-55.]
Cost: $450 (plus GST) if registered by April 16, 1999
$495 (plus GST) if registered after April 16.
Special Group Rate: For every four registered, fifth one free.
Registration Information
Most governments currently operate on administrative systems developed in the nineteenth century. It is a system of governance that worked well for most of this century. However, with the continuing evolution of our information and communications technologies, government is facing profound change. The electronic world is challenging and changing how we look at government and governance.
We are now witnessing the emergence of new forms of governance forced upon us by the changes brought by the electronic world and the concomitant changes in society itself. Different precepts for governance are becoming essential if governments are to operate effectively in this new culture.
Adaptability is a key component of this change. In our new environments we need to draw upon our information resources, the intellectual capital of individuals, the multitude of resources available to government and the input of citizens who now have the capacity to play an interactive role in the process of government.
The key to addressing this change lies within knowledge management. This is a discipline that has been well articulated for the private sector, but for government, there is still uncertainty as to what it means to strategic applications, and to the development and administration of programs both within individual organizations and across government.
The proposed workshop will be an interactive professional development day in which the meanings of knowledge management will be explored with specific sessions on how this is applicable to government and the workplace. The focus of the day is solely on government, with the purpose of illustrating and developing specific solutions for the application of knowledge management precepts. A discussion paper on knowledge management in the public sector will be released at the seminar.
This event will have only two keynote sessions followed by a series of interactive workshops of facilitators who will work through KM principles with specific case studies to assist participants to apply knowledge management principles for their needs.
PROGRAM:
8:00 – 9:00am Registration
9:00 – 10:00am OPENING SPEAKER: Dr. Peter Hackett, Vice-President, Research, NRC
KEYNOTE SPEAKER: Hubert St. Onge, Vice-President, Mutual Group, Waterloo
10:00 – 10:30am REFRESHMENT BREAK
10:30am – 12 noon: PLENARY SESSION
KNOWLEDGE MANAGEMENT IN THE PUBLIC SECTOR: AN INTERACTIVE SESSION
Facilitators:
David Jones, CIOB, Treasury Board Seretariat
Paul McDowall, Bank of Canada
Peter West, Veterans Affairs, Canada
12 noon – 1:00pm LUNCH BREAK
1:00 – 2:30pm BREAKAWAY SESSIONS
SESSION A:
LISTENING AND COMMUNICATING
BUILDING GOVERNMENT/CITIZEN PARTNERSHIPS
Facilitators:
Fred Belaire, Ken-Bel-Tek Innovations Corp.
Diane Crouse, Consulting and Audit Canada
SESSION B:The business and public policy environment is being shaped by the convergence of Information and Communication Technologies (ICT). For businesses, Hubert Saint-Onge visualizes the generation of customer capital as flowing from the skillful deployment of the human and structural capital of the corporation. For the public sector, this new environment has created the need, as pointed out by Thomas B. Riley, in a recent column "to draw upon our information resources, the intellectual capital of individuals, the multitude of resources available to government, and the input of citizens who now have the capacity to play an interactive role in the process of government…In essence, governments are going to have to partner with citizens". This session will explore the applicability of Saint-Onge's vision to the public sector, namely the creation of citizen capital from the skillful deployment of the human and structural capital of government.
REMEMBERING THE ROLE OF KM IN PRESERVING THE PAST TO ADMINISTER
THE PRESENT: HOW CAN THIS BE ACCOMPLISHED?
Facilitator:
Rosemary Murray-Lachapelle, National Archives of Canada
Speakers:
Barbara Craig, Professor, University of Toronto, Graduate Faculty of Information Studies
Franceen Gaudet, Director of Research and Information Services, National Library of Canada
2:30 - 3:00 pm REFRESHMENT BREAK
3:00 – 4:30pm BREAKAWAY SESSIONS
SESSION A:
A LONG TERM KNOWLEDGE MANAGEMENT STRATEGY FOR CANADIANS
Facilitators:
Ernie Boyko, Statistics Canada
Wendy Watkins, Carleton University
SESSION B:
WHAT TECHNOLOGY ENABLING PRODUCTS ARE NEEDED FOR GOVERNMENT
Facilitators:
Ian Sinclair, Director Information Management/Information Technology, Treasury Board
Martin Brooks, National Research Council
REGISTER NOW.
- Click HERE to register online right now
- or Fax: (613)-236-7528 or Call: (613)-236-7844
------------------------------------------ cut here to fax ------------------------------------------------
REGISTRATION:
KNOWLEDGE MANAGEMENT: WHAT THIS MEANS AND HOW IT CAN BE APPLIED
June 10, 1999, National Research Council
Canada Institute for Scientific and Technical Information (CISTI)-- Building M-55, Room 253
on the Montreal Road Campus of the National Research Council of Canada.
Name: ______________________________________________
Title: ________________________________________________
Organization: _________________________________________
Address: ____________________________________________
_____________________________________________________Postal Code: ________
Phone:______________________Fax:_____________________Email:_______________
Cost: Early Bird - by April 16, 1999: $450 (plus GST) and after April 16: $495 (plus GST).
For every four registered, fifth one is
free.
VISA accepted or make cheque payable and send to: RILEY INFORMATION SERVICES INC., TO REGISTER: Call: 613-236-7844 or Fax: 613-236-7528
100 Bronson Avenue, Suite 1203
OTTAWA, ONTARIO K1R 6G8
or email:
GST NO. R117997965All registered delegates will receive an invoice as confirmation by return mail. An information kit will be available upon registration the morning of the seminar. Cancellation with full refund allowable up to three weeks before the seminar, less $50 administration fee, or send replacement delegate.
